The Roskamp Institute - EMail to Apple Users Fails – Incident details

Primary Internet experiencing degraded performance

EMail to Apple Users Fails

Resolved
Degraded performance
Started over 1 year agoLasted about 1 hour

Affected

External Services

Degraded performance from 7:11 PM to 8:09 PM

Microsoft 365

Degraded performance from 7:11 PM to 8:09 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Emails should be delivered now.

  • Identified
    UTC
    Identified

    We have identified an issue with outgoing mail to @icloud, @me, and @mac.com email accounts. At this time there is no workaround for the issue as the receiving end is rejecting the mail. We have made contact with Apple and are working on a solution.